Shipping Policy

Shipping Time

  • Order Processing Time: 1–2 business days

  • Delivery Time (after dispatch):

    • Metro Cities: 3–5 business days

    • Tier 2 & Tier 3 Cities: 4–7 business days

    • Remote/Rural Areas: 5–10 business days (depending on location)

Once your order is shipped, you’ll receive a tracking link via SMS/Email/WhatsApp to monitor the delivery status.

Shipping Locations

We currently ship across India through trusted delivery partners.
International shipping is not available at the moment.

Shipping Charges

  • FREE Shipping on orders ₹449 and above

  • ₹70 shipping charge on orders below ₹449

Cash on Delivery (COD)

  • COD is available on most orders.

  • A ₹100 prepaid confirmation charge is required for all COD orders.

  • This ₹100 is adjusted in the total amount and is non-refundable after dispatch.

  • If the order is canceled before dispatch, this amount is refundable.

Packaging & Safety

We take extra care in packaging every order to ensure it reaches you in perfect condition. All items are packed securely to avoid damage during transit.

Delays & Exceptions

While we aim to deliver on time, delays can occur due to:

  • Weather conditions

  • Festive rush

  • Remote area service availability

  • Courier company issues

In such cases, we will keep you informed via email or WhatsApp.

Order Not Received?

If your order hasn't reached you within 10 working days from the shipping date:

  • Please contact our support team with your Order ID.

  • Email: support@kantikundan.com

  • WhatsApp: +91 9000176473

  • We’ll escalate the issue and resolve it at the earliest.